FAQs

Kōaka Products

I have really dry and sensitive skin - can Kōaka products help me? 

Yes, we have seen great success and improvement for people who have dry and sensitive skin. 

Our organic hemp seed oil is very low-irritant so shouldn't react with sensitive skin.

If you do have very sensitive skin we recommend doing a patch test before covering your face in the delicious nectar:

  • Wash and dry a small area of your upper arm (such as the crook of your elbow).
  • Apply a small amount of Kōaka. 
  • Cover the spot with a bandage and leave it in place for 24 hours, being careful not to get the bandage wet.
  • If any redness, burning, itching, or other irritation occurs, you can assume you’re sensitive to the oil and shouldn’t use it. If you have a reaction, remove the bandage immediately and wash the spot with soap and water.
  • If you don’t see or feel any reaction, then the oil is probably safe to use.

 

Can Kōaka products help eczema? 

Yes, we have seen an improvement in severe cases of eczema through the use of Kōaka products - especially with our Hemp Seed Oil Healing Balm.

Apply healing balm 2-3 times daily. The anti inflammatory effects of hemp seed oil plus calming essential oils, cocoa and shea butters work to soothe itchy inflamed skin and form a thick barrier which locks in moisture, prevents external allergens entering and promotes skin healing.

Please consult a medical professional‘s opinion before use if you are unsure.

 

What is the difference between Kōaka’s natural deodorant and the Armpit Detox Kit? 

Our Armpit Detox Kit is designed to cleanse the underarm area from traditional antiperspirants which commonly use aluminium and other chemicals to clog sweat glands. Use of antiperspirant deodorant has also been shown to select for certain types of bacteria that cause body odour. By applying the detox kit you are providing a sort of ‘re-set’ for your underarm, to cleanse the skin of aluminium and toxins and to get your microbiome back on track.

We advise using our detox kit before switching to our everyday natural deodorant. 

Our Patu Mōrūruru - Natural Deodorant is an everyday product that is designed to be used just as you would any traditional antiperspirant, however, the natural ingredients we include are more soothing on your skin. 

 

How does natural deodorant actually work? 

Your body is meant to sweat as this is one of the ways we remove toxins from our body. Therefore rather than blocking your sweat glands such as a traditional antiperspirant does, Kōaka Natural Deodorant keeps your sweat glands open, but helps your underarms to smell fresh, feel soothed and revitalised. 

We have combined our famous Kōaka hemp seed oil as a base, together with a range of natural ingredients, to create a solid cream deodorant that is perfect for daily use on all skin types. Bentonite clay is also used to absorb toxins from the skin (which you may have acquired from using typical deodorants).

Kōaka Natural Deodorant does not include aluminium. We recommend applying our deodorant 1 - 2 times per day.

 

Are Kōaka products suitable for vegans? 

We are proud to say that most of our products are suitable for vegans. 

Some of our products do however contain beeswax and/or NZ sourced local honey - please read the ingredients and product labels carefully before purchasing. 

 

Is Kōaka suitable for children and babies? 

The benefits of the ingredients in our products are suitable for children and babies of all ages. We cannot advise on specific medical conditions, therefore please consult a medical professional for specific information. 

 

Is Kōaka suitable for use whilst I’m pregnant? 

Hemp seed oil is safe to use during pregnancy and breastfeeding. Our Organic Moisturising Serum can be great for helping to prevent stretch marks.

If you have any concerns or would like advice about specific products in our range, please get in touch or speak with your healthcare professional first.

 

Will you be releasing further hemp health and wellness products? 

Yes, our team of pharmacists are working hard on new products so that Kōaka can continue to offer natural skin and healthcare alternatives. If you’d like to receive our updates and be notified of new product releases please sign up to our database to receive our emails.

 

Hemp

What is hemp? 

Hemp is a plant within the ‘Cannabis sativa’ species that is grown specifically for its many uses as an industrial crop. Hemp is from the same species as marijuana, meaning they look similar, however their physical and pharmacological properties are actually quite different. Hemp has a wide range of environmental and health benefits and contains only trace amounts of THC (<0.3%), the psychoactive compound found in marijuana.

Hemp has a long history of uses and is thought to be one of the oldest domesticated crops in the world. Hemp cultivation has been documented back to over 10,000 years ago in parts of Central Asia. It is now used in a variety of items all across the world including clothing, textiles, papers, animal feed, food and of course, skincare. 

Hemp is one of the fastest growing plants and is becoming increasingly more popular due to the fact that it has endless health benefits for your body, it is incredibly environmentally friendly to grow and it is becoming a favoured alternative for conscious consumers. 

We love hemp for all these reasons. Most of all we love the fact that it can do everything from soothing your dry skin to providing an abundant home for bees during the time the hemp flowers are in bloom. Read more about the environmental benefits of hemp in our journal article.

 

Is hemp legal?

Yes, it is legal to grow hemp provided you have a Licence to grow Industrial Hemp. It is legal (and hugely beneficial)  to consume, wear and apply hemp to your skin. Build your home from it, feed it to your dog and much much more.

Remember industrial hemp must legally contain less than 0.3% THC, it is not the same thing as Marijuana.So why is it that hemp has had such a stigma attached and has seemingly only just become a widely talked about subject?

This can be pinpointed to the Marijuana Tax Act of 1937. This Act (passed in America, in which the rest of the world soon followed suit) made it impossible for farmers to grow hemp. The law was supposedly aimed at prohibiting Marijuana crops, however the blanket rule included that it was illegal to grow any plant type in association to the cannabis family. Following this, the hemp industry went quiet for many decades and the world was blinded to the awesome potential of this crop.

The Misuse of Drugs (Industrial Hemp) Regulations 2006 provided New Zealand with the opportunity to start growing industrial hemp again, however under tight regulations with its uses. On 28 April 2017, trans-Tasman Ministers approved a change to the Australia New Zealand Food Standards Code to allow the sale of hemp seed as a food for human consumption.

 

What are the benefits of using hemp on my skin?

After the hemp has been harvested, the seeds are dehulled and cold pressed into

hemp seed oil. This is the base for all of our products.

Hemp seed oil is a rich source of Omegas 3 and 6 and vitamin E which provide a huge variety of benefits. It is perfect for most skin types and has been proven to treat many skin conditions including acne, eczema and psoriasis for children, babies and adults of all ages. 

Hemp seed oil allows for the hydration of dry skin whilst also helps balancing out oily skin and regulating natural oil production. It leaves no residue and is absorbed quickly into the skin without clogging your pores. 

Read more about the benefits of hemp seed oil in our journal article.

 

What is the relationship between hemp and cannabis (marijuana)? 

Industrial hemp and cannabis are related due to the fact that they both derive from the species ‘Cannabis sativa’. However, they have very different purposes and uses. 

The main difference between hemp and cannabis is in the concentration of THC (the compound that gives you a ‘high’ effect) and cannabidiol (CBD). Hemp has a lower concentration of THC and a higher concentration of CBD. Applying hemp to your skin or consuming it through hemp seed oil will not get you high. 

Hemp is one of the oldest plants to have been recognised as having benefits for producing textiles, paper and health care products due to the richness in fibre and nutrients. Therefore many cultures and health professionals around the world have been relying on its natural benefits from Mother Earth for centuries. 

Using hemp in skincare products such as Kōaka is legal in New Zealand. Kōaka does not advise on the use of cannabis. 

 

How do you grow and process your hemp?  

Kōaka’s hemp is grown on the Grice’s Family BioGro Certified Organic Farm, which is based on the fertile, free draining flats of the Canterbury plains; beneath the snow capped peaks of the Southern Alps. 

We use cold pressing to perfectly extract the precious oil stored within each seed. Cold-pressing as an oil extraction process is the pinnacle of oil extraction as it allows for the precious hemp seed oil to remain at a stable temperature in which the omega 3, 6 & 9 are all kept at their optimal state for the benefit of the skin and bodies of all our whānau.

 

Orders

How do your gift cards work?

You can purchase a gift card by selecting the amount you’d like to give through our product page. The gift card is emailed to the recipient together with instructions for redeeming the card at check out. 

Each gift card contains a unique code and does not have additional processing fees.

 

My order hasn’t been confirmed or seems to be delayed.

Hopefully it’s on it’s way! If you haven’t received a confirmation from us please contact us through our contact form

For shipping throughout New Zealand we use Post Haste Couriers - you can track your order here.

For shipping outside of New Zealand we use New Zealand Post - you can track your order here.

 

There is something wrong with my product, what should I do? 

Please contact us through our contact form and one of our team will get back to you as soon as possible. 

 

Wholesale

I’m interested in stocking Kōaka - how do I become a stockist?

Please fill out our contact form on our wholesale page and one of our team will get back to you as soon as possible with more information.